BlueHost vs HostMonster

BlueHost versus HostMonster

When looking for a shared hosting provider, the choice is not often clear in regards to which plan to go with. There are so many different hosting providers in this day and age, and it is important to understand the options that are available to you in order to be able to determine the best plan for your needs. BlueHost and HostMonster are two of the hosting providers that are available to choose from, and through a careful review of the different shared hosting plans, looking at the pros and cons of each, it will be possible to see which one provides the best features, which is more reliable, and which has the best uptime; a look at the types of control panels that are available and the customer support that is available will also be addressed.

BlueHost vs HostMonster

HostMonster offers unlimited disk space and unlimited bandwidth on their shared plans. They give their customers the ability to have as many domains and as many email accounts as they would like setup on their shared hosting plans. They offer a free domain on sign up, various free online stores, site builders, and WordPress. HostMonster’s primary control panel is cPanel, and the shared hosting plan comes with a bonus offer of $100 towards Google Adwords. Their customer service is open 24×7 and they do not outsource their tech support in any way, shape or form. Their price for a shared plan with all of these features is currently $4.95 per month, and typically runs $6.95 per month.

BlueHost offers unlimited domain hosting, unlimited hosting space, unlimited file transfers, and unlimited email accounts. They offer a free domain on sign up, and they have the same one click script installs that HostMonster does. They offer secure shell, SSL, FTP, statistics on site traffic, CGI, Ruby on Rails, the ability to use Perl, PHP, and MySQL, with cPanel for the control panel. They have the same $100 Google Adwords offer and they too offer 24/7 tech support that is not outsourced. This shared plan typically is $6.95 per month, but it starts off at $4.95.

As these two companies are under the same umbrella corporation, EIG, there are many similar offers present between the two hosting providers. They have comparable uptime, given that their servers are in the same datacenters, and there are very few differences, but those differences are key. Bluehost offers unlimited file transfers, which is something very important to consider when transferring between hosting companies, as most hosting companies have a cap on this type of service, and after reaching that cap, additional fees are charged. Furthermore, Bluehost does not charge for the installation of SSLs once obtained, if obtained through them. If the SSL is not obtained through their company, however, there is a nominal fee. Secure shell access is another plus that is offered by this company, something that many other companies either do not offer on shared plans, or require a nominal fee in order for this to be added to the account. The Google Adwords credit may seem like a deal, however it is not without strings, requiring a certain amount to be paid out to Google in order to get this credit; unless it is a business that is being setup on a shared plan, one that already implements the use of Adwords and knows how to effectively use this tool, this is not something that should be taken into consideration. Entering into a “presales” chat with both companies shows that the customer service levels of both are comparable, the agents primarily used hotkeys – scripted responses – however when asking questions that are not typically asked, both agents went outside of their scripts to answer, and it must be said that of the two the Bluehost agent was more technically inclined, while the HostMonster agent had long delays, long pauses, and seemed unsure of how to best answer the questions that were asked of them. It must be said, on the basis of these two agents, that Bluehost’s technical support was superior to that of HostMonster.

Through a careful review of the two hosting companies, though they are under the same umbrella corporation, it is possible to see that Bluehost is, in this instance, the better of the two shared plans to go with, given the additional features that they offer for free, as opposed to on a pay to utilize or a non-offered basis, and on the basis of the customer service that was provided by these two agents. Bluehost and HostMonster are comparable companies, it is true, however simply because it is comparable it does not mean that there is not one that does not come out to be better than the other, and in this case, hands down, that is Bluehost.

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